Financial KPIs

• Revenue per month
• Gross margin %
• Net profit margin %
• Cash flow
• Burn rate

Customer KPIs

• Customer Acquisition Cost (CAC)
• Customer Lifetime Value (LTV)
• Churn rate
• Net Promoter Score (NPS)

Operational KPIs

• Revenue per employee
• On-time delivery %
• Quality/defect rate
• Inventory turnover

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